Privacy Policy

1. Introduction

8jlj ("8jlj," "we," "us," or "our") operates the online gaming platform accessible at 8jlj.app. As part of providing our services — which include live casino games, slots, bingo, roulette, sports betting, and related features — we collect and process personal data about the players who register and use our Platform.

This Privacy Policy ("Policy") describes how 8jlj collects, uses, stores, shares, and protects personal data relating to registered players, prospective players, and visitors to the 8jlj website (collectively, "you" or "your"). This Policy applies to all personal data processed by 8jlj in connection with the Platform, regardless of the device or method used to access it.

8jlj is committed to handling your personal data responsibly and in compliance with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering an account or using the 8jlj Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Personal Data We Collect

8jlj collects different categories of personal data depending on how you interact with the Platform. The categories of data we collect include the following:

2.1 Identity & Registration Data

• Full legal name as it appears on your government-issued identification;
• Date of birth (used to verify that you meet the 21+ age requirement);
• Gender (where voluntarily provided);
• Nationality and country of residence;
• Government-issued identification number (e.g., Philippine National ID, passport, driver's license).

2.2 Contact Data

• Philippine mobile number;
• Email address;
• Residential address (province, city, barangay, ZIP code).

2.3 Financial & Transaction Data

• GCash account number or registered mobile number;
• PayMaya account details;
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where used for deposits or withdrawals;
• Deposit and withdrawal history, including amounts in Philippine Peso (PHP), timestamps, and transaction reference numbers;
• Wagering history, game results, and account balance records.

2.4 Technical & Usage Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used on the Platform;
• Login timestamps and access logs;
• Cookie identifiers and similar tracking data (see Section 9).

2.5 Communications Data

• Records of communications between you and 8jlj customer support, including live chat transcripts and email correspondence;
• Feedback, complaints, and dispute records.

2.6 Responsible Gaming Data

• Deposit limits, session time limits, and self-exclusion preferences set by you;
• Records of responsible gaming tool usage and any referrals to support resources.

3. How We Collect Your Data

8jlj collects personal data through the following means:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or update your account settings;
• Automatically — through cookies, web beacons, and similar tracking technologies when you access and navigate the Platform (see Section 9);
• From third-party payment providers — such as GCash, PayMaya, and Philippine banks, in connection with processing your financial transactions;
• From identity verification services — where 8jlj uses third-party KYC (Know Your Customer) providers to verify the authenticity of documents you submit;
• From fraud prevention and AML screening services — to comply with anti-money laundering obligations and detect suspicious activity.

4. How We Use Your Personal Data

8jlj uses the personal data we collect for the following purposes:

8jlj will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 8jlj processes your personal data on the following legal bases:

• Contractual necessity — processing is necessary to perform the contract between you and 8jlj, including account registration, game provision, and payment processing;
• Legal obligation — processing is required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, PAGCOR regulatory requirements, and tax reporting obligations;
• Legitimate interests — processing is necessary for 8jlj's legitimate business interests, including fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and freedoms;
• Consent — where you have given explicit consent to specific processing activities, such as receiving promotional communications. You may withdraw your consent at any time by contacting 8jlj support or updating your account preferences.

6. Sharing Your Personal Data

8jlj does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

6.1 Payment Service Providers

We share financial and identity data with payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank to facilitate deposits and withdrawals. These providers process your data under their own privacy policies and are bound by applicable financial regulations.

6.2 Identity Verification & KYC Providers

We share identity documents and personal data with third-party KYC and AML screening providers to verify your identity and comply with regulatory obligations. These providers are contractually bound to process your data only for verification purposes.

6.3 Technology & Infrastructure Providers

We share technical data with cloud hosting, platform infrastructure, and cybersecurity service providers who support the operation of the 8jlj Platform. All such providers are bound by data processing agreements that restrict their use of your data.

6.4 Game Software Providers

Certain game titles on the 8jlj Platform are provided by third-party game studios. Limited technical and session data may be shared with these providers to facilitate gameplay. No financial or identity data is shared with game providers beyond what is technically necessary.

6.5 Regulatory & Law Enforcement Authorities

8jlj may disclose your personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where required by law, court order, or regulatory directive.

6.6 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 8jlj's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

7. Data Retention

8jlj retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data — retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and PAGCOR record-keeping requirements;
• Financial and transaction data — retained for a minimum of five (5) years from the date of each transaction, as required by Philippine financial regulations;
• Communications data — retained for up to three (3) years from the date of the communication, or longer where relevant to an ongoing dispute or legal proceeding;
• Technical and usage data — retained for up to twelve (12) months from collection, unless required for longer periods for security or fraud investigation purposes;
• Responsible gaming data — retained for the duration of any active self-exclusion period and for a minimum of two (2) years thereafter.

When personal data is no longer required, 8jlj will securely delete or anonymize it in accordance with our internal data disposal procedures.

8. Data Security

8jlj takes the security of your personal data seriously and implements a range of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 8jlj Platform;
• Encryption at rest for sensitive personal and financial data stored on 8jlj servers;
• Access controls limiting access to personal data to authorized 8jlj personnel on a strict need-to-know basis;
• Two-factor authentication (2FA) available to all registered players for account login;
• Regular security audits and penetration testing of the Platform infrastructure;
• Incident response procedures to detect, contain, and report data breaches in accordance with the requirements of the National Privacy Commission.

While 8jlj employs industry-standard security practices, no electronic system is completely immune to security risks. You are responsible for maintaining the confidentiality of your own login credentials and for notifying 8jlj immediately if you suspect any unauthorized access to your account.

9. Cookies & Tracking Technologies

8jlj uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The types of cookies we use include:

9.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security verification. These cookies cannot be disabled without affecting the functionality of the Platform.

9.2 Performance & Analytics Cookies

These cookies collect anonymized information about how players use the Platform, such as which pages are visited most frequently and how long sessions last. This data helps 8jlj improve the Platform's performance and user experience.

9.3 Functional Cookies

These cookies remember your preferences and settings, such as your preferred language, display settings, and responsible gaming tool configurations, so you do not need to re-enter them each time you visit.

9.4 Marketing Cookies

Where you have given consent, marketing cookies may be used to deliver relevant promotional content and offers based on your activity on the Platform. You may withdraw consent for marketing cookies at any time through your account settings or by contacting 8jlj support.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 8jlj Platform.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8jlj:

• Right to be Informed — you have the right to be informed about how your personal data is collected and processed, as described in this Policy;
• Right of Access — you have the right to request a copy of the personal data 8jlj holds about you;
• Right to Rectification — you have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure — you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object — you have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability — you have the right to receive your personal data in a structured, commonly used format and to transmit it to another data controller where technically feasible;
• Right to Lodge a Complaint — you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact the 8jlj Data Protection Officer using the contact details provided in Section 15. 8jlj will respond to all verified data rights requests within thirty (30) days of receipt.

11. Minors & Age Verification

Age verification is conducted during the registration process and may be repeated at any time through our KYC procedures. If 8jlj discovers that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and return any deposits made to the payment method used, subject to verification.

If you are a parent or guardian and believe that your child has registered an account on 8jlj, please contact our support team immediately at the contact details provided in Section 15.

12. International Data Transfers

8jlj primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where 8jlj uses cloud infrastructure or third-party service providers located in other jurisdictions.

Where personal data is transferred outside the Philippines, 8jlj ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses that meet the standards required by the National Privacy Commission. By using the 8jlj Platform, you consent to such transfers where they are necessary for the provision of our services.

13. Third-Party Links & Services

The 8jlj Platform may contain references to third-party services, such as payment providers and game studios. These third parties operate under their own privacy policies, and 8jlj is not responsible for the data practices of any third-party service. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the 8jlj Platform.

14. Changes to This Privacy Policy

8jlj reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, 8jlj will notify registered players via email or an on-platform notification prior to the changes taking effect. The effective date of the current version of this Policy is displayed at the top of this page.

Your continued use of the 8jlj Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you must cease using the Platform and may request account closure in accordance with the Terms & Conditions.

15. Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 8jlj, please contact our Data Protection Officer (DPO) through the following channels:

8jlj aims to respond to all privacy-related inquiries and data rights requests within thirty (30) days. For complex requests, we may extend this period by an additional thirty (30) days, in which case we will notify you of the extension and the reason for it.

If you are not satisfied with 8jlj's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC).